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To: Ridlwan Abdurrahman <admin@solusitotal.com>, Fahmi <fahmi@solusitotal.com>
Subject: [Ticket ID: 906819] New Support Ticket Response
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Date: Mon, 4 Feb 2013 21:54:22 +0700
From: SolusiTOTAL Support <support@solusitotal.com>
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A new support ticket response has been made.


Client: eslam saeed #24 
Department: Support 
Subject: my cpanel password donot work 
Priority: High


--- 
the domain is worked in your server 

207.7.85.110

try to ping on alnjmes.net 

this is the ip of domain that belong to ur server 207.7.85.110

and whois on domain

Domain alnjmes.net



Date Registered: 2012-10-29

Date Modified: 2013-2-3

Expiry Date: 2013-10-29



DNS1: us1.solusitotal.com

DNS2: us2.solusitotal.com

http://whois.domaintools.com/alnjmes.net

and i go to 

services &gt;&gt;My Services&gt;&gt;View Details &gt;&gt;Login To Cpanel

and it still give this error 

The login is invalid.

plz rest the password from whm or root ssh 
---


You can respond to this ticket by simply replying to this email or through the admin area at the url below.


https://solusitotal.com/admin/supporttickets.php?action=viewticket&id=22



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<p><a href="https://solusitotal.com" target="_blank"><img src="https://solusitotal.com/images/logo.png" alt="SolusiTOTAL" border="0" /></a></p>
<p>A new support ticket response has been made.</p>
<p>Client: eslam saeed #24 <br />Department: Support <br />Subject: my cpanel password donot work <br />Priority: High</p>
<p>--- <br />the domain is worked in your server <br />
207.7.85.110<br />
try to ping on alnjmes.net <br />
this is the ip of domain that belong to ur server 207.7.85.110<br />
and whois on domain<br />
Domain alnjmes.net<br />
<br />
Date Registered: 2012-10-29<br />
Date Modified: 2013-2-3<br />
Expiry Date: 2013-10-29<br />
<br />
DNS1: us1.solusitotal.com<br />
DNS2: us2.solusitotal.com<br />
<a href="http://whois.domaintools.com/alnjmes.net" target="_blank">http://whois.domaintools.com/alnjmes.net</a><br />
and i go to <br />
services &gt;&gt;My Services&gt;&gt;View Details &gt;&gt;Login To Cpanel<br />
and it still give this error <br />
The login is invalid.<br />
plz rest the password from whm or root ssh <br />---</p>
<p>You can respond to this ticket by simply replying to this email or through the admin area at the url below.</p>
<p><a href="https://solusitotal.com/admin/supporttickets.php?action=viewticket&id=22">https://solusitotal.com/admin/supporttickets.php?action=viewticket&id=22</a></p>



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