" . escape_with_cdata(safe_htmlspecialchars(myiconv($mibew_encoding, "utf-8", getstring("agent.not_logged_in")))) . "";
exit;
}
$threadstate_to_string = array(
$state_queue => "wait",
$state_waiting => "prio",
$state_chatting => "chat",
$state_closed => "closed",
$state_loading => "wait",
$state_left => "closed"
);
$threadstate_key = array(
$state_queue => "chat.thread.state_wait",
$state_waiting => "chat.thread.state_wait_for_another_agent",
$state_chatting => "chat.thread.state_chatting_with_agent",
$state_closed => "chat.thread.state_closed",
$state_loading => "chat.thread.state_loading"
);
function thread_to_xml($thread, $link)
{
global $state_chatting, $threadstate_to_string, $threadstate_key,
$mibew_encoding, $operator, $settings,
$can_viewthreads, $can_takeover, $mysqlprefix;
$state = $threadstate_to_string[$thread['istate']];
$result = "";
$state = getstring($threadstate_key[$thread['istate']]);
$nextagent = $thread['nextagent'] != 0 ? operator_by_id_($thread['nextagent'], $link) : null;
$threadoperator = $nextagent ? get_operator_name($nextagent)
: ($thread['agentName'] ? $thread['agentName'] : "-");
if ($threadoperator == "-" && $thread['groupname']) {
$threadoperator = "- " . $thread['groupname'] . " -";
}
if (!($thread['istate'] == $state_chatting && $thread['agentId'] != $operator['operatorid'] && !is_capable($can_takeover, $operator))) {
$result .= " canopen=\"true\"";
}
if ($thread['agentId'] != $operator['operatorid'] && $thread['nextagent'] != $operator['operatorid']
&& is_capable($can_viewthreads, $operator)) {
$result .= " canview=\"true\"";
}
if ($settings['enableban'] == "1") {
$result .= " canban=\"true\"";
}
$banForThread = $settings['enableban'] == "1" ? ban_for_addr_($thread['remote'], $link) : false;
if ($banForThread) {
$result .= " ban=\"blocked\" banid=\"" . safe_htmlspecialchars(safe_htmlspecialchars($banForThread['banid'])) . "\"";
}
$result .= " state=\"$state\" typing=\"" . safe_htmlspecialchars(safe_htmlspecialchars($thread['userTyping'])) . "\">";
$result .= "";
if ($banForThread) {
$result .= safe_htmlspecialchars(getstring('chat.client.spam.prefix'));
}
$result .= safe_htmlspecialchars(safe_htmlspecialchars(get_user_name($thread['userName'], $thread['remote'], $thread['userid']))) . "";
$result .= "" . safe_htmlspecialchars(get_user_addr($thread['remote'])) . "";
$result .= "" . safe_htmlspecialchars(safe_htmlspecialchars($threadoperator)) . "";
$result .= "";
$result .= "" . safe_htmlspecialchars(safe_htmlspecialchars($thread['unix_timestamp(dtmmodified)'])) . "000";
if ($banForThread) {
$result .= "" . safe_htmlspecialchars(safe_htmlspecialchars($banForThread['comment'])) . "";
}
$userAgent = get_useragent_version($thread['userAgent']);
$result .= "" . safe_htmlspecialchars($userAgent) . "";
if ($thread["shownmessageid"] != 0) {
$query = "select tmessage from ${mysqlprefix}chatmessage where messageid = " . intval($thread["shownmessageid"]);
$line = select_one_row($query, $link);
if ($line) {
$message = preg_replace("/[\r\n\t]+/", " ", $line["tmessage"]);
$result .= "" . safe_htmlspecialchars(safe_htmlspecialchars($message)) . "";
}
}
$result .= "";
return $result;
}
function print_pending_threads($groupids, $since)
{
global $mibew_encoding, $settings, $state_closed, $state_left, $mysqlprefix;
$link = connect();
$revision = $since;
$output = array();
$groupids = join(",", array_map("intval", preg_split('/,/', $groupids)));
$query = "select threadid, userName, agentName, unix_timestamp(dtmcreated), userTyping, " .
"unix_timestamp(dtmmodified), lrevision, istate, remote, nextagent, agentId, userid, shownmessageid, userAgent, (select vclocalname from ${mysqlprefix}chatgroup where ${mysqlprefix}chatgroup.groupid = ${mysqlprefix}chatthread.groupid) as groupname " .
"from ${mysqlprefix}chatthread where lrevision > " . intval($since) .
($since <= 0
? " AND istate <> " . intval($state_closed) . " AND istate <> " . intval($state_left)
: "") .
($settings['enablegroups'] == '1'
? " AND (groupid is NULL" . ($groupids
? " OR groupid IN ($groupids)"
: "") .
")"
: "") .
" ORDER BY threadid";
$rows = select_multi_assoc($query, $link);
foreach ($rows as $row) {
$thread = thread_to_xml($row, $link);
$output[] = $thread;
if ($row['lrevision'] > $revision)
$revision = $row['lrevision'];
}
mysql_close($link);
echo "";
foreach ($output as $thr) {
print myiconv($mibew_encoding, "utf-8", $thr);
}
echo "";
}
function print_operators()
{
global $mibew_encoding;
echo "";
$operators = operator_get_all();
foreach ($operators as $operator) {
if (!operator_is_online($operator))
continue;
$name = myiconv($mibew_encoding, "utf-8", safe_htmlspecialchars(safe_htmlspecialchars($operator['vclocalename'])));
$away = operator_is_away($operator) ? " away=\"1\"" : "";
echo "";
}
echo "";
}
$since = verifyparam("since", "/^\d{1,10}$/", 0);
$status = verifyparam("status", "/^\d{1,2}$/", 0);
$showonline = verifyparam("showonline", "/^1$/", 0);
$link = connect();
loadsettings_($link);
if (!isset($_SESSION["${mysqlprefix}operatorgroups"])) {
$_SESSION["${mysqlprefix}operatorgroups"] = get_operator_groupslist($operator['operatorid'], $link);
}
close_old_threads($link);
mysql_close($link);
$groupids = $_SESSION["${mysqlprefix}operatorgroups"];
start_xml_output();
echo '';
if ($showonline) {
print_operators();
}
print_pending_threads($groupids, $since);
echo '';
notify_operator_alive($operator['operatorid'], $status);
exit;
?>